Following is a handpicked list of Top Contact Management Software with their popular features and website links. The list contains both open source (free) and commercial (paid) software.
Best Contact Management Apps & Software: Free/Paid
1) Monday CRM
Monday.com is a CRM software that lets you handle all your sales processes in one place. It streamlines your entire sales process with a colorful and visual interface. Features: Integration: Microsoft Teams, Dropbox, Slack, Zapier, Google Drive, etc. Free Trial: Free Forever Plan
It allows your teams to run processes, projects, and everyday work as they want Helps you to import all your customer data in just a few clicks. Automatically schedules notifications and reminders. This CRM software helps you to integrate with other tools to accelerate response time. It helps you to collaborate with your team in one shared workspace. It brings your team together, anywhere and anytime.
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2) Pipedrive
Pipedrive is a contact management solution that is built for selling. This tool help sales teams to predict revenue, track performance, and prioritize deals for the customers. This software helps you to manage the full history of calls and emails for each contact. Features: Integration: Zapier, Google Meet, Microsoft Teams, Pipechat, HubSpot, etc. Free Trial: 30 Day Free Trial (No Credit Card Required)
You can get deals from your web forms and chatbot. Leads data can be easily imported from a spreadsheet. A dashboard can be customized according to products, activities, and more. It helps you to forecast your performance. You can track calls, emails, and contact history with ease. Allows you to pre-qualify leads with one click This contact management app enables you to manage sales conversations from any inbox. Supported platforms: iPhone and Android devices.
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3) Zendesk
Zendesk is one of the best contact management tools that helps you to keep track of every interaction with every customer and turn that data into a report. It allows you to make calls, send emails, schedule meetings. Features: Integration: JIRA, Salesforce, Shopify, Slack etc. Free Trial: 14 Day Free Trial (No Credit Card Required)
It helps you to manage your sales efficiently It helps you to build your own apps using the Zendesk Apps framework. Dive deeper into your sales data with pre-built dashboards
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4) Zoho CRM
Zoho CRM is a contact management software that helps you to organize contacts, tasks, and deals in one place. This software allows you to maintain your customers’ address book from a centralized location accessed by your sales team members. Features: Integration: Google, Zapier, GitHub, Dropbox. Free Trial: 14 Day Free Trial
You can access your business contacts at your fingertips. It helps you to manage your tasks and deals efficiently. Allows you to categorize your contacts and tasks. Provides an intelligent search facility that helps you to search for your contacts easily. You can integrate this contact management with social networking platforms. Offers web-to-contact form, which helps you to convert your website visitors into customers.
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5) SalesForce CRM
SalesForce is the pioneering cloud-based CRM solution that lets you manage all your sales processes with great ease and speed. You can customize dashboards and reports to any degree. It allows you to have a clear and customizable view of the details of your sales pipeline. Features: Integrations: Google Workspace, Slack, Quickbooks, etc. Free Trial: 30 Days
Offers easy follow-ups on key contacts and leads. It adds intelligence and personalization to every transaction. You can sync and collect critical information directly from your inbox. Easy Lead and Contact management. With its SalesForce mobile app, you can access and update data anytime/anywhere. Proven to increase 36% of your sales productivity. Operating Systems: Windows, Android, Mac, iPhone. Deployment Type: Cloud Pricing plans: Pricing Starts at $25. Discounts on Annual Bookings. 14 Day Free Trial
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6) Hubspot
HubSpot CRM is a contact management software application that allows your sales team to start their work without making any changes in their existing workflow. It enables you to get full visibility into your business processes. Features: Integration: Microsoft Teams, Dropbox, Slack, Zapier, Google Drive, etc. Free Trial: Free Forever
You can monitor the delivery of email messages. HubSpot enables you to arrange client meetings effortlessly. You can send bulk emails. It offers a dashboard to view all reports. You can manage contact with ease. It provides more than 300 integration.
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7) ClickUp CRM
ClickUp CRM is a software application that makes it easy to organize and grow your customer relationships with tracking, data visualizations, and email interactions, all in one place. It also allows you to analyze data for customer insights. Features: Integration: Google drive, GitHub, Bitbucket, Cloud, etc. Free Trial: Free Forever Plan
It organizes your accounts in a list, Kanban board, or tables for quick data entry. Helps you to eliminate silos and fast-track communications by integrating your emails with CRM. It helps you build the perfect customer database.
Visit ClickUp »
8) Act! CRM
Act is an all-in-one CRM for sales and marketing tool which allows you to generate repeated clients. It is one of the best contact management software that allows you to perform advanced contact management and email marketing features.
Features:
It helps you to keep all your contact & customer details It offers customizable dashboards integrations with Outlook, Gmail, Zoom, and DocuSign. You can unlock the full potential of Act! with Custom Tables! Manage detailed Optimize methods you and your team communicate with prospects and customers You can generate repeat clients and build even stronger relationships. Supported platforms: Android and iOS apps
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9) Keap
Keap is a CRM solution that helps you to grow your business and improve customer service. It automatically captures new leads, assigns tasks, and send emails to clients.
Features:
You can access client information from any device. It provides a dashboard to track the sales process. Clients can make payments in one click. Connect Keap app with Outlook or Gmail, and it will automatically update your contact. It provides smart forms using which you can collect client data. You can personalize your messages to send when new leads come in. Scheduling and managing appointments are easy.
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10) EngageBay
EnagageBay is a contact management software that helps you to store contacts in one place. It allows you to stay organized, make meaningful decisions, and close more sales. This contact management system offers a single platform across various cross-channel communications.
Features
You will get real-time updates on your contacts by tracking their activities on the timeline. Provides complete details on a single page. You can bring contacts literally from anywhere. This is one of the best contact management software that provides a single inbox for all your emails. Allows you to track all contact activity. Excellent contact manager reviews
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11) Close
Close is a contact management tool that helps you integrate your high-performance CRM that helps you to close more deals. It also offers an option for advance automated dialing.
Features:
This CRM software is built for sales teams for best customer management Helps you get critical performance insights, all the way from time spent on calls to revenue generated. Helps you improve your workflow and boost your productivity Offers a built-in SMS from desktop Provides native Zoom integration
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12) Pobuca Connect
Pobuca Connect helps you to optimize the way your company stores & communicates with business contacts for FREE. It also allows you to access your contacts from anywhere.
Features:
Built-in Pobuca bot that helps you to search and update contact details of people and organizations. This contact management application allows you to integrate your line of Business software and systems. It also helps you to get your contacts organized.
Visit Pobuca Connect
13) Google Contacts
Google Contacts is an easy-to-use address book integrated with Gmail, Drive, Calendar, and other Google products. It allows you to store your contacts with basic information like names, email addresses, and phone numbers, including extended information like physical address, employment, department, or job title.
Features:
Allows you to merge duplicate contacts It helps you to sync your contacts to all your devices. This is one of the best contact management software that provides a customized contact view. It also offers suggested contacts.
Visit Google Contacts
14) Bitrix 24
Bitrix24 is a contact management tool for large and small business teams. This contact management software is available as both cloud and on-premises version with source code access. It offers advanced project planning, resource management, and progress tracking.
Features:
It offers client and project management in one place. This one of the best Contact management software helps you do project workspaces, team chat, video conferencing, document management, etc. In-built telephony and Email marketing features Social networking messenger integration Web forms creation Provides internal communications. Supported platforms: Android, iOS, and Mac.
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15) Lusha
Lusha Contacts is a web-based browser extension for Chrome, Firefox, and Edge. This contact management application helps you to find your future customers instantly. It helps you to access contact and company info within your Gmail inbox, social networks, or B2B websites. It enables you to get accurate B2B contact and company information.
Features:
Get accurate B2B contact and company data. Helps you reach hard-to-get prospects Accurate B2B data and hit rates help you to open closed doors and win sales for your business. It helps you to build your contact list easily. You can also save the contact to your CRM.
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16) Insightly
Insightly is a customer contact management platform that allows you to integrate with email and social media to track everything. It automatically updates contact details and helps you view a lead’s entire history from the contact record.
Features:
It helps to select, which leads to focus on for better sales. Provides context-aware insight cards Allows you to auto-connect with social media Dynamic relationship linking Allows you to easily check contact information, create and manage tasks, and directly make calls.
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17) Nutshell
Nutshell is a robust contact management tool for sales automation, pipeline management, team collaboration, and more. It is a useful tool for those who want to avoid tedious tasks.
Features:
Helps you import your contacts from virtually any source Allows you to automatically sync your contacts from emails, business cards, and other sources Offers log communications from your desktop or phone Helps you quickly store contacts with business cards. Automatically gathers information about your contacts.
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18) Nimble
Nimble is a free CRM app that enables you to manage client contacts into segmented lists effectively. This tool helps you to organize your team tasks, events, and communications for each deal.
Features:
It provides a dashboard to manage appointments and tasks. You can add notes to the deal status. It provides a full view of upcoming events and meetings. You can divide your contact details into segments for sending group emails. You can easily handle team tasks, events, and calls It is available as a browser widget, mobile app, and more. Contacts can be organized with tags and notes.
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19) Copper
Copper is a Contact management solution that helps you capture all your contact details and emails to use them whenever you like. It also helps you to increase leads, update deals, and also help you to create Google Calendar events.
Features:
You can quickly see all open opportunities and their values in each stage of the sales process. It provides real-time currency conversions. Copper lets you categorize contacts by type. It helps you manage calls, emails, meetings with automatic reminders. Copper helps you to search and record company information by searching on the internet. You can monitor fresh leads when a customer opens your email. Copper allows you to send real-time notifications that indicate when leads or contacts need your attention. Allows you to use tags to group your contacts into different categories It helps you to integrate with Google Calendar, Gmail Contacts, Google Docs, and more.
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20) Contacts+
Contact+ is a contact management software that helps you organize and maintain your contacts in the best way. This tool offers customizable integrations with two-way sync.
Features:
Helps you sync across multiple Accounts. Secure storage & backup Provides Call blocking & identification. Offers advanced search options to narrow and instantly search results. You can turn your email signatures into new or updated contacts. It sends weekly reminders, including upcoming birthdays.
Visit Contacts+ »
21) Vtiger
Vtiger is a contact management tool that helps you streamline all the tasks relating to leads and opportunities management. It allows your team to spend more time with customers and less on entering data.
Features:
It helps you to get all your data in one place. Helps the sales team to predict and plan the sales cycle from pipeline to closure. It allows you to bring all your email conversations into Vtiger and link it to record automatically. This customer contact management software helps you to engage across multiple channels. It helps you to stay on top of your commitments with detailed tasks and calendar events. Easily share documents within the team. You can idle contact, activity, and other notifications. Allows you to capture the full details of potential customers of your business.
Visit Vtiger »
FAQ:
Monday CRM Pipedrive Zendesk Zoho CRM SalesForce HubSpot CRM ClickUp CRM Act! CRM Keap
Feature Needs: There are plenty of Contact management software that offers basic contact storage. Some of them also provide fully-featured CRM suites. So the choice is yours if your business only requires storing and managing contacts. For that, you need to read their features carefully and consider one of the cheapest contact management tools. However, if your business demeans customer analytics, you should opt for a CRM tool. Number of Contacts: Some contact management software offers different no. of contacts to be stored based on the price and plans they offer. However, some contact management software also offers custom no. of contacts to be stored as per your contact management needs. You should always check the no. of contacts offered to be stored. Integrations: Most of the contact management tools offer integrations with calendar applications. Some also have sales tools and marketing tool integrations utilities. So, while purchasing contact management software, you should consider what software you want and the kind of platform integrations you need in your contact management solution. Reliability of Vendor: The reputation or credibility of contact management software is another important point. Customization: Your selected customer contact software should provide the option for customization. So, you can make changes according to your business requirements. Cost-Effectiveness: You should look for the contact management software that provides cost-effective solutions for your business, which increases the ROI. Security: The security of the data is another important aspect that one should not overlook. So, you should select the contact management service provider company that offers best security of your data.
Here are common features which create differences between both types of software: CRM system offers the following features:
Easy access to customer data Streamlined processes through automation. Offers an actionable insights into business performance and customer behavior. It helps you to add notes and track interaction history to document conversations with specific contacts. Allows you to manage the process of converting prospects into potential customers. You can automate repetitive tasks by creating workflows that trigger actions.
Contact management software offers the following features:
Track customer interactions. Allows you to identify which of your contacts are most likely to buy your product based on your interaction. Helps you to pull variety of information from a variety of sources to build up an accurate picture of a client. Contact management software allows your email client to automatically add new contacts. You can integrate with social media sites to add contacts when you get new followers or leads.
It helps to streamline sales and boosts revenue. Using a Contact Management System improves the workflow of the entire organization. Contact Management software provides the most accurate and trustworthy reports of customers. It improves messaging with automation. It helps to simplify the business collaboration of the organization.
