Because user-generated content gives your customers an idea of how your product or service will actually fit into their lifestyle, it provides a great way to resonate with your audience through authentic content. However, gathering all of that content yourself can be tedious, which is where UGC platforms come in. We’ve put together a list of the top user-generated content platforms to help you find the best one for your content strategy.
Top UGC Platforms for Brands:
Leading UGC Platforms to Try
Before we delve into the general benefits that UGC platforms can offer your marketing team, let’s go over the top tools you might want to explore. Each tool has its own features and offerings, so pay attention to each one so you can find the best platform for your brand.
What is User-Generated Content?
User-generated content (UGC) is any form of content—photos, videos, text, reviews—that was created by real people rather than brands. Then, to make it even easier to manage your UGC, it lets you search it by post type, tag, performance, or color. Once you’ve found the content piece that you want to use for your next campaign, downloading the specific post is as easy as clicking a button. Other great features include:
Custom rights agreements Social listening
Pricing: Grin doesn’t publicize their pricing, asking customers to instead request a demo to start the process. Key Features: Content Amplification, Search/Discovery, Influencer Lifecycle Management, Influencer Relationship Management, Content Review, Content Library, Campaign Management, Campaign Reporting, Influencer Analysis, Audience Analysis, E-commerce Tools, Product/Gifting Tools, Forms and Compliance, Channels: Facebook, Instagram, TikTok, Twitter, Twitch, YouTube The platform can also help you onboard influencers and ensure their commitment to your campaign. By following each stage of collaboration, you will build long-term relationships that can help create more UGC that wins your audience’s confidence and loyalty. Other features include:
Influencer matching for your client and event needs Full software access and 100% transparency on your campaigns Drafting and approving UGC that meets your expectations
Pricing: Upfluence prices are available upon request via a contact form on their website’s Pricing page. Key Features: Influencer Search & Discovery, Relationship Management, Campaign Management, Third Party Analytics, Automated Recruiting, Influencer Lifecycle Management, Team Collaboration Tools, Content Review, Campaign Reporting, Audience Analysis, E-commerce Tools, Product/Gifting Tools, Payment Processing, Social Listening, Channels: Instagram, Youtube, Facebook, Twitch, Tiktok, Twitter, Pinterest, Blogs Clearly, Tribe Dynamics is no stranger to the secrets of effective UGC. Not only do they offer impressive insights, but they also help to streamline the entire process. Their platform offers a Content Capture feature that can capture and display content that influencers created about your brand automatically. It can also capture all brand mentions across the main social media platforms, including TikTok and Instagram Stories. Armed with this info conveniently at your fingertips, it will be much easier to tell which audiences your brand connects with best. You can also take it one step further and organize the influencer-generated content into what they refer to as “dedicated activation-specific feeds”. This just makes it a whole lot easier when it’s time for reporting. Other great features include:
Influencer marketing data and data benchmarking Custom filters and community filtering
Pricing: After a free 30-day trial, pricing starts at $25,000 per year. Tribe Dynamics also offers a number of add-ons that range between $250 and $500 per month extra. Key Features: Influencer Relationship Management, Content Library, Campaign Reporting, Influencer Analysis, Audience Analysis, Social Listening, Competitor Research, Channels: Instagram, Facebook, YouTube, Twitter, TikTok Not only do they offer a diverse selection of creators, but they’ve also served a wide range of industries and verticals. In the 10+ years that they’ve been in business, they’ve created strong partnerships with creators in virtually all the most popular lifestyle categories, including fashion, travel, and fitness. If you’re not interested in taking them up on their end-to-end creator campaign management, they also offer a self-serve option for brands that like a more hands-on approach. This way, you can connect directly with creators. You can then offer incentives to chosen creators in return for creating (and even publishing) mobile-first content. Other great features include:
Content licensing Performance tracking
Pricing: LTK offers three subscription levels based on the number of creators required and your campaign investment. Pricing starts at $300 per month. Key Features: Search/Discovery, Content Review, Campaign Management, Campaign Reporting, Influencer Analysis, Audience Analysis, Product/Gifting Tools, Forms and Compliance, Payment Processing, Channels: Instagram, TikTok, YouTube, Facebook, Pinterest, Twitter, Blogs, LTK App Moreover, Aspire helps you bring a human touch to your brand by leveraging diverse and cost-effective influencer content. You can create, review, and approve UGC, as well as boost your top-performing content. You can even collaborate with your most loyal and influential customers and turn them into super-sellers. Other features include:
Engagement with audiences that mention your brand via social listening tools A brand-safe content library to collaborate with teams and streamline UGC approval Pre-built terms that award you content ownership rights
Pricing: Aspire doesn’t publicize their pricing; instead, you can get more information by requesting a demo on their website. Key Features: Search/Discovery, Influencer Relationship Management, Influencer Marketplace, Team Collaboration Tools, Content Review, Content Library, Campaign Management, Campaign Reporting, E-commerce Tools, Product/Gifting Tools, Forms and Compliance, Payment Processing, Social Listening, Competitor Research, Visual Discovery, Influencer Content Amplification, Channels: Instagram, YouTube, Facebook, Twitter, Pinterest, Blogs To make it easier for your brand ambassadors to get started, it lets you create campaigns in which you set out the instructions. You also have the option of including brand assets that they may use. While it’s very easy to use and your users won’t have any trouble getting started, you can also use its platform to create incentives for extra encouragement. You can, for example, reward them with points. The points that they’ve collected can then be exchanged for rewards offered by your brand. Other great features include:
The ability to create affiliate links and referral codes PayPal and ACH payouts Community message boards Email and SMS broadcasts Customizable application forms to grow your brand ambassador network
Pricing: CrewFire offers three pricing plans based on features and the size of the team. Pricing starts at $1,000 per month. Key Features: Influencer Relationship Management, Team Collaboration Tools, Content Review, Campaign Management, White Label Reporting, Payment Processing, Influencer Content Amplification, Ecommerce Tools, Channels: Facebook, Instagram, Twitter What Intellifluence does extremely well is make it easy to create and amplify custom content. After you’ve created your campaign, it’s straightforward to add an influencer with Intellifluence’s Influencer Discovery tool. Other great features include:
In-app messaging Reports
Pricing: Intellifluence has a completely free plan. The paid plans start at $99 per month. Key Features: Search/Discovery, Automated Recruiting, Influencer Relationship Management, Influencer Marketplace, Campaign Management, Product/Gifting Tools, Payment Processing, Channels: Facebook, Twitter, Instagram, Pinterest, YouTube, LinkedIn, Twitch, TikTok,Reddit With Yotpo, you can do more than gather user-generated content to share on social media. You can also showcase customer photos on your website’s homepage, product page, checkout page, and more. Other features include:
A customizable UGC widget to create photo collages Analytics to see how your content is performing Easy Instagram curation for sharing UGC right to your Instagram feed
Pricing: Yotpo has a completely free plan for brands just starting out with UGC. Their premium plan starts at $9/month. With this option, Trend has compiled its own creator network that influencers can apply to join, and brands pay per creator that they work with. Features of Trend include:
A dense network of 3,700+ creators that ensures you get awesome online content The ability to customize what types of content you want so it meets your marketing goals Content rights for all creator-generated content so you have UGC at every marketing touchpoint
Pricing: Starts at $100/creator. With Pixlee, your brand can easily collect, curate, get the rights for, and publish UGC on your own feeds. It even offers analytics to help you measure the success of your UGC campaign. Other features include:
The ability to automatically gather images using a specific hashtag Spam and brand protection filtering to ensure you only end up with high-quality UGC Shopping tools that allow you to connect products to user-generated images
Pricing: Pixlee doesn’t have their pricing on their website. Instead, they prefer interested parties to request a demo to learn more about their service. Key Features: Content Amplification, Search/Discovery, Influencer Relationship Management, Influencer Marketplace, Team Collaboration Tools, Content Review, Content Library, Campaign Management, Campaign Reporting, Channels: Instagram, TikTok, Facebook, Youtube, Twitter When working with this tool, there are four main offerings you can choose from:
Display: Create a displayable social media wall for your brick-and-mortar store
Widget: Build widgets with UGC, social feeds, reviews, and more to place on your website
Taggshop: Make your UGC shoppable with an Instagram shop, product page gallery, and more
UGC Rights: Easily get UGC content rights from the original creators to repurpose on your feeds
Select one or more of their service options to get the most out of this UGC platform. Pricing: Each of their main offerings has a different price point. Display starts at $249/month. Widgets has a free plan with premium plans starting at $24/month. Taggshop creates a custom price depending on your needs. Rights Management starts at $79/month. Then, to make it easier to stay on top of all your approved UGC, you can rate the quality of posts or narrow down the best content via various parameters. Other great features include:
Built-in licensing agreements ROI tracking and analytics
Pricing: Brandbassador offers three subscription plans. Pricing is available upon request. Key Features: Search/Discovery, Automated Recruiting, Content Library, Campaign Management, Campaign Reporting, E-commerce Tools, Product/Gifting Tools, Payment Processing, They’ve dubbed themselves a shopper engagement platform, with the ability to help brands put UGC in front of their customers, pull off product launches, boost sales and conversions, and more. Features of Bazaarvoice include:
Customers can add photos to their ratings and reviews Past purchasers have the ability to answer potential customer questions The ability to put UGC at every stage of the customer journey
Pricing: Bazaarvoice also doesn’t publicize their pricing, asking customers to instead request a demo to start the process. While they may not have software for accepting photos with product reviews, creating, UGC widgets, and the like, their tools are perfect for gathering organic UGC, getting content rights, publishing and promoting content, and more. Other great features include:
The ability to create omnichannel UGC marketing campaigns AI that helps you find the highest-quality UGC for your brand to repurpose A number of integrations that seamlessly work TINT into your marketing stack
Pricing: TINT asks interested customers to request pricing information via a contact form on their Pricing page. Businesses in the travel and tourism space are able to use this tool to create an online presence that attracts their target audience and works to ramp up click-through rates and conversions. Features include:
The ability to source UGC and get permission for sharing A dashboard for viewing and managing all UGC in one place Analytics and metrics to help you measure overall performance
Pricing: CrowdRiff asks customers to request a free demo to learn more about pricing and signing up for their service. With Olapic’s UGC tools, brands can gather UGC for every aspect of the marketing journey: Website, ads, social media, email marketing, and more. They have website widgets, a UGC library for you to manage, the ability to create offline ads with your UGC, and more. Other features include:
Syndication capabilities allowing brands to place UGC on retail partner sites A number of gallery options for putting your UGC front and center on your website Machine learning that helps you pinpoint where your content will perform best
Pricing: Olapic has an option to request a demo to learn more. Stackla’s content discovery tools allow brands to gather a large library of UGC, sourcing content from more than 25 social networks. Get content rights for stress-free resharing, organize your content with their digital asset manager, and more. Other great features include:
An influencer marketing platform that helps you turn real customers into authentic influencers Predictive AI that helps your brand save time with gathering and publishing UGC Easy-to-use digital asset management for keeping your UGC library organized
Pricing: Stackla has an online form interested customers can use to request a demo and gather more information. However, Wyng’s UGC tools are extremely useful as well. Users can collect UGC, then create galleries, shoppable experiences, product detail pages, email and ad creative, and more with the content they’ve aggregated. Other great features include:
The ability to collect UGC by filtering usernames, hashtags, and more across various platforms Options for linking UGC to the products featured in the visuals Personalized experiences based on customer data you’ve already collected from your audience
Pricing: Wyng has not publicized their pricing. Interested parties can request a demo to learn more. In turn, this provides a great opportunity for brands to then re-share that content on their own social networks to engage their audiences and provide a real-life look into their products/services. Bringing UGC into your social media content strategy is a great way to make your feed feel more realistic, rather than including only staged photos or photos of models. They’ve added their own caption and then tagged the original account beneath it. If you head over to the original account, you can see that she tagged Hollister Co. in her original post as the dress she’s wearing is from that store. Having content like this helps give each marketing channel a more authentic feel. But again, it can take time compiling all of this content for your strategy. This is where UGC platforms come in.
Benefits of UGC Platforms
Because many of these are paid tools, we want to give you all the information you need to decide if it’s worth adding one of these platforms into your marketing budget.
UGC is good for your strategy.
User-generated content is proven to help boost conversions, make customers feel better about making a purchase, and increase customer engagement. In fact, Millennials trust UGC 50% more than content that was created by the brand itself. This is because authentic user-generated content is created by real people who actually purchased—and loved—a product or service. It’s word-of-mouth marketing at its finest. Furthermore, UGC is relatable content. It’s not all styled shoots and professional models. UGC is about real people and content creators sharing customer photos of a product out in the real world, not in a studio. So working with a user-generated content platform is a no-brainer for brands who really want to ramp up their customer-created content.
UGC platforms save your team time.
Furthermore, UGC platforms save your team so much time. No more digging through all of your tagged photos and customer reviews to find the right ones. With a platform dedicated to pulling all of the best UGC for your team to choose from, they’re able to spend more time on other aspects of your social media strategy.
UGC platforms already have the right connections.
Many UGC platforms have their own creator network for getting UGC created specifically for your brand. So if you’re struggling to get customer content, working with a platform’s creator network is a great place to start as they already have the right connections in place.
Increase Social Media Conversions With a UGC Platform
Start taking social selling more seriously with user-generated content. Find a UGC platform from the list above and test it out or request a demo to discover if it makes sense for your business and your marketing team. Then start gathering and promoting your UGC to ramp up conversions and engage your audience.
Photos Videos Reviews and testimonials Blog content Case studies Hashtag marketing campaigns Surveys
First, pay attention to social media photos that your brand gets tagged in. This is a great place to start. You can also promote a hashtag and ask customers to use that hashtag when they share UGC so you can easily find it. Another way is to simply ask customers to leave a review or share photos/videos of your products/services. The bottom line is that user-generated content has a major impact on your conversion rates, and it should be a bit part of your online strategy. You can also ask for reviews alongside product photos so customers can view the product in real life while viewing the product page. Or you can start by offering some kind of incentive to customers who provide you with a photo, video, review, etc.